Shipping Policy

 

Same Day Shipping

 

  • Our dedicated staff ships most orders the same day, unless the order is placed after 4 pm PST OR it is out–of-stock.
  • For priority mail, orders must be placed by 2:00pm PST
  • Not every product can be shipped on the same day, as they might require special packaging.

 

Next Business Day Shipping

 

  • Orders placed on national holiday/weekend will be shipped on the following business day.
  • Most of the products are shipped from our San Jose, CA warehouse. In addition, we have 6 other regional warehouses located across the contiguous states. Products would be shipped from your nearest warehouse.
  • We ensure that all customer orders are safely delivered within the shortest time frame. However, there are rare chances that you may receive multiple packages as they would be delivered from different locations.

 

Shipping Couriers

 

  • FedEx, UPS, DHL and USPS.
  • Customers can also provide us their FedEx/UPS account for “ Freight Collect”
  • You can also request a specific carrier. Please make sure that you mention it in the section of “special instruction”. Our efficient staff will do its best to fulfill your specific demands.

 

Substitute Courier Service

 

  • The company has the right to ship the order through any other carrier service that we think will be a better choice.

 

Shipment Cost

 

The total cost can be viewed before placing the order, and it depends on following.

 

  • The location
  • Size and weight
    • Shipping method

 

Ground Standard

 

  • UPS ground is a low-cost, fast and reliable option for all routine shipments in the contiguous states.
  • Ground Shipments generally take 2 to 5 business days to deliver.

 

USPS Priority Mail

 

  • Economical choice for small quantities of light-weight items, especially the backup tapes.
  • Reaches anywhere in contiguous states within 2-4 business days.
  • Good news is that there is no extra charges for Saturday deliveries.

 

Saturday Delivery

 

  • No normal delivery services from FedEx and UPS on holidays/weekends.
  • Customers requiring urgent deliveries on these days can make a phone call and our staff would help fulfill their request.

 

Next Business Day Delivery

 

  • FedEx and UPS provide fastest delivery to all 50 states. The goods generally reach all addresses by 10:30am, noon, or the end of day.

 

Second And Third Business Day

 

  • Two & three days delivery is available through UPS & FEDEX